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HELP & INFORMATION

YAKUDO F.A.Q

Quick answers about stock, sizing, returns and ordering from YAKUDO.

Please email admin@yakudo.co.uk if you have more questions and we’ll do our best to answer.

We maintain a strong stock across all sizes, allowing most orders to be dispatched the next day for fast delivery. Some hoodies and sweatshirts may take a little longer, but we’ll clearly communicate any delays at the time of your order.

Our core focus is event organisation — the clothing side of YAKUDO is something we’ve developed to support and complement our community. While we aim to keep a solid range in stock, we don’t carry every size at all times. If a specific item or size is unavailable, we’ll do our best to restock quickly or offer a suitable alternative.

Our sizing runs from S to 2XL. For jerseys, we recommend selecting one size up from your usual fit for optimal comfort. For all other clothing, stick with your regular size.

All items can be returned at your own cost for a free replacement or a refund. Please note that refunds are subject to a £4.95 restocking fee.

If you return an item, the return postage is at your own expense and these costs cannot be refunded, unless the item we sent you was incorrect. If you order an item and find that the size is wrong, postage costs are also non-refundable. This is why it is important to check our Size Guide and choose the correct size before ordering.

Event-specific T-shirts and hoodies are often ordered especially for each event based on the sizes requested by customers, so please take particular care when choosing your size and check our Size Guide before ordering. Where you have a statutory right to cancel or return an item, this is not affected. Return postage for an item ordered in the wrong size is at your own expense. Personalised or genuinely custom-made items may not be eligible for a change-of-mind return. This does not affect your rights if an item is faulty, incorrect or not as described.