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HELP & INFORMATION

PRIVACY POLICY

How YAKUDO uses cookies, retargeting and personal information when you use our website.

This Privacy Policy explains how YAKUDO uses cookies, retargeting and personal information when you use our website.

01. Our use of cookies

Our website uses cookies and other similar technologies to distinguish you from other users of our website. Some cookies are necessary to allow our website to function, others help us provide you with a good experience when you browse our website, others allow us to collect data to improve our site and others are for the purposes of targeted advertising.

02. Retargeting

Our website uses retargeted advertising. As a result of this retargeting, you may see ads for our events on other sites such as Facebook. Our retargeting providers will read a cookie that is already in your browser, or they will place an anonymous cookie or ‘pixel’ in your browser.

03. Others with whom we may share your personal information

No one, we keep your data secure and don’t share it with any other providers or services.

04. How we keep your personal information secure

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed without authorisation; altered; or disclosed. Access is limited to employees, agents, contractors and other third parties with a business need to know. Information is stored on secure servers. Payment transactions are carried out by our Payment Processors over encrypted connections using SSL technology. Internet transmission is not completely secure and is at your own risk. We have procedures for suspected personal data breaches and will notify you and any applicable regulator where legally required.

05. Our retention of your personal information

We will retain your personal data for as long as necessary to provide you with our services and while you remain subscribed to marketing communications or targeted advertising. We also retain data as necessary for contractual and legal obligations, disputes and agreements. When no longer needed, we will delete it unless limited information is required to respect your wishes. Where permissible, we will also delete personal data on request. Please email admin@yakudo.co.uk for details of retention periods.

06. Your rights

You have certain legal rights with respect to your personal information depending on your location and applicable laws. You may exercise your rights at any time by contacting us at admin@yakudo.co.uk.

07. Your rights if you are resident in the UK or the EEA.

You have the right to access any personal data we hold about you. We will provide a copy together with details of the purposes of processing, the types of personal data we hold and the people to whom your personal data has been disclosed.

08. Right to rectification

You have the right to have inaccurate or incomplete personal data corrected or to restrict the processing of personal data whilst the accuracy is checked.

09. Right to erasure

You have the right to ask to have personal data we hold about you erased where there is no good reason for us continuing to process it. This also applies where you have successfully objected to processing, where information may have been processed unlawfully, or where erasure is required by law.

10. Right to data portability

In certain circumstances, you have the right to have data we hold about you transferred to yourself or another data controller. This applies to information processed by automated means which you initially consented for us to use or which we used to perform a contract with you.

11. Right to object

You have the right to ask us not to process your personal data for direct marketing purposes and to object, on grounds relating to your situation, to processing including profiling where we rely on a legitimate interest.

12. Right to withdraw consent

You have the right to withdraw consent at any time where we rely on consent to process your personal data. This will not affect the lawfulness of processing carried out before consent was withdrawn.

13. Right to complain

You have the right to lodge a complaint with the UK Information Commissioner’s Office or another data protection supervisory authority applicable to you if you are unhappy with the way we are handling your personal data.

Last updated: 24/09/2026